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Talk to a person
There is no ticket queue and no bot. It is the same two people who baked your box, which means the answer is usually quick and occasionally covered in flour.
Order updates, a photo of a box that arrived sad, a question about what is in the pistachio dip. This is where everything actually gets sorted.
917416648168
Open WhatsAppWe reply Mon–Sat, 10am–7pm IST. Weekends we are at the stall, so we are slower and floury.
Better for invoices and anything with an attachment. Give it a working day.
snapp.support@gmail.comPickup orders are free and you get to taste before you commit. Bring a bag, the boxes are bigger than they look.
Flea markets move. Check our Instagram on Friday before travelling.
Write it here
Type it out, hit the button, and WhatsApp opens with the message already written. You press send. Nothing is stored on this page, and nothing gets lost in a form nobody checks.
From 10 boxes up, with your logo on the sleeve. Give us 7 days — a bulk order gets its own bake rather than riding along with everybody else's.
The answers are already written down, which is faster than us typing them again.
You pre-order, we make it, and it reaches you in 2–3 days. Delivery across Bengaluru, or collect it free from the stall.
Shipping & deliveryCancel in the first few hours and you get everything back. Once we have started making it, a full-value credit instead. Damaged or wrong, send a photo within 24 hours.
Refunds & cancellationsIt means we cannot make that one right now. Nothing gets rushed through to backfill it — it comes back the moment it can.
See what we are makingIngredients & allergens
Ingredient and allergen details are being finalised. If you have an allergy, message us before ordering and we will tell you exactly what is in it. Message us before you order and you will have a straight answer the same day.